An exciting warehouse move for BOXXD!
Over the past few months we determined we needed more space than what our current warehouse had to offer. Before making any decisions about moving our warehouse (as you can probably imagine there are lots of logistics challenges to consider) we consulted with many expert logistics companies for their proposals. We actually learnt a lot from this process and managed to make improvements to our supply chain and stock management which is great!
Our new 3PL partner
We decided to partner with McHugh & Eastwood as our 3PL (3rd Party Logistics) company for many positive reasons. Firstly, we already partner with them for our inbound air and sea freight so we reduce errors in communication and administration by them handling both aspects to the logistics. Secondly, they have a purpose-built warehouse with dedicated container unloading bays which provide easy and efficient unloading of inbound freight. Thirdly, we were satisfied that M&E have the experience and knowledge to best suit our businesses requirements to provide our customers with an incredible delivery experience.
Same day dispatch, you ask?
What that means is, if our customers order on our website before 2pm (AEST - Melbourne Time) we guarantee the order will be picked, packed and dispatched on the same business day. It will be shipped via express shipping, reaching lots of our customers the next morning.
Before the move commenced, we created an implementation plan to determine the best way to transport and integrate our stock with the new warehouse. We also are providing training and support to ensure that the stock is dispatched the way we like it to be. We mitigated any potential customer impact which is fantastic.
It's truly exciting that we are moving to a much larger space, which will allow us to grow and better serve our customers with incredible packaging. We are thrilled to be a part of our customers businesses and I look forward to working with all of our partners involved in the project to ultimately provide our customers a better experience.
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