We partner with Direct Freight Express which provides our customers express road delivery that is efficient and speedy. Each order is updated with tracking information, so customers know exactly where their products are at all times!

Products are ready to ship from the BOXXD™ factory in Tullamarine, VICTORIA, AustraliaWe guarantee same business day dispatch if ordered by 2pm.

Orders are sent with an Authority to Leave, so if the driver determines it safe to leave your parcel in the event you are not onsite, they will do so. We always recommend sending your order to an address where someone can sign for your order (workplace, home, office etc). If Direct Freight Express is unable to leave your items, they will be taken to the closest depot. You will then be responsible to pick up the items within 2 business days. Items will be returned to us after this time.


Sending to

Usually it is delivered


Next business day


2 business days


Next business day


5 business days


Next business day


4 business days


4 business days


Next business day

On-time Performance is a high priority for Direct Freight Express. Sometimes delays occur, for example: bad weather, unscheduled maintenance, vehicle incidents or breakdowns, consequences of previous delays or other external factors. Both BOXXD and our freight partners do our best to provide realistic arrival estimates; however, they should be used as a guide only and not replied upon for certainty.

Australia Post are the only shipping company able to deliver to their PO Boxes, Locked Bags, Parcel Lockers and Parcel Collect. As we do not ship with Australia Post, ensure you supply your home or workplace address, preferably where someone can sign for your items.

You can obtain a delivery estimate relevant for your post code at Direct Freight. Your order will be dispatched from the BOXXD Warehouse in Tullamarine, VIC 3043.

Public Holiday Warehouse Closures for Victoria:

  • Monday, 10th June 2019 - Queen's Birthday
  • Friday, 27th September 2019 - AFL Grand Final Friday
  • Tuesday, 5th November 2019 - Melbourne Cup Day
  • Wednesday, 25th December 2019 - Christmas Day
  • Thursday 26th December 2019 - Boxing Day
  • Wednesday 1st January 2020 - New Year's Day
  • Monday, 27th January 2020 - Australia Day
  • Monday, 9th March 2020 - Labour Day
  • Friday, 10th April 2020 - Good Friday
  • Saturday, 11th April 2020 - Easter Saturday
  • Sunday, 12th April 2020 - Easter Sunday
  • Monday, 13th April 2020 - Easter Monday
  • Saturday, 25th April 2020 - ANZAC Day

*Further dates TBC

New Zealand and International Shipping

You as the customer, are liable for all import duties, customs and local sales tax levied by the country your package is coming in to. Payment of these fees is necessary to release your order from customs.

The grand total of your order as displayed on the checkout does not include these duties, however, an estimated amount can be seen upon checkout.

If unsure, you can contact your local customs office for more information before placing your order.

Your items will be dispatched from Melbourne, Australia.

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